Responsible Gaming
Starts With You
At alotvip, we believe that gaming should always be a fun, controlled experience — never a source of harm. Our responsible gaming program gives every Filipino player the tools, resources, and support they need to stay in control and play safely.
Gaming That Respects You
alotvip is more than just an online casino and sports betting platform for Filipinos — we are a community that takes player welfare seriously. Responsible gaming isn't a checkbox for us; it is a core part of how we operate every single day. From the moment you register to every session you play, alotvip's responsible gaming framework works quietly in the background to ensure your experience stays healthy and enjoyable.
We understand that for most players in Manila, Cebu, Davao, and across the Philippines, gaming at alotvip is a form of entertainment — something you do for the thrill, the fun, and yes, occasionally the prize. But we also know that for some players, what starts as casual play can become something harder to manage. That's exactly why alotvip has invested in a comprehensive suite of responsible gaming tools that put you firmly in control.
alotvip's responsible gaming program is built in alignment with PAGCOR's player protection standards and the principles of the National Council on Problem Gambling Philippines (NCPGP).
Verified 21+ Only
All accounts undergo mandatory age verification before play begins.
Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your account.
Cooling-Off Periods
Take a short break from play — 24 hours, 7 days, or 30 days.
Self-Exclusion
Permanently exclude yourself from the alotvip platform at any time.
Built-In Tools to Keep You Safe
alotvip provides a full set of responsible gaming controls available to every registered Filipino player — free of charge and accessible at any time through your account dashboard.
Deposit Limit Controls
Set a maximum amount you can deposit into your alotvip account over a daily, weekly, or monthly period. Once you hit your limit, no further deposits are accepted until the period resets — or until you choose to lower the limit further. Limits can be reduced immediately but increasing them requires a 7-day cooling period for your protection.
Session Time Limits
alotvip lets you set a maximum session duration so the platform will automatically remind you — or log you out — after a specified time. This is especially useful for late-night sessions where time can slip away quickly. Managing your playtime is one of the most effective responsible gaming habits you can build.
Reality Check Reminders
Enable periodic pop-up reminders that show you how long you've been playing, how much you've wagered, and your net position during the session. Reality checks are a gentle but effective tool for maintaining awareness and making deliberate decisions about whether to continue playing.
Cooling-Off Periods
Need a short break from alotvip? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place wagers. This tool is perfect when you feel you need a breather without committing to a full self-exclusion.
Self-Exclusion Program
If you feel that your gambling is becoming unmanageable, alotvip's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During exclusion, alotvip will also suppress any marketing communications directed at your registered email address and mobile number.
24/7 Support & Counselling
Our responsible gaming support team is available around the clock via live chat and email. If you're concerned about your own play or the play of a family member, our trained agents in Manila and Cebu can help you access the right tools, initiate exclusion, or connect you with professional counselling resources in the Philippines.
How to Activate Your Safety Tools
Activating responsible gaming tools on alotvip takes less than two minutes. Here's how to do it from your account dashboard on mobile or desktop.
Log In to alotvip
Open the alotvip platform and log in to your registered account using your email and password. All responsible gaming tools are available to verified account holders aged 21 and above.
Go to Account Settings
Tap your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu. This is where all player protection and responsible gaming controls are housed.
Select Responsible Gaming
Click or tap the "Responsible Gaming" tab within your account settings. You'll see all available tools: deposit limits, session timers, cooling-off periods, reality checks, and self-exclusion options.
Apply & Confirm
Select the tool you want to activate, set your preferred parameters (e.g., ₱2,000 daily deposit limit), and confirm. Protective limits take effect immediately. Our support team can also assist via live chat.
Important: Protective measures such as deposit limit reductions and self-exclusion requests take effect immediately upon confirmation. Requests to increase limits or lift exclusions are subject to a mandatory review and waiting period to ensure your wellbeing is prioritised over platform revenue.
Recognising Problem Gambling
Problem gambling doesn't always look the same. For some players it develops gradually — what begins as recreational slots or sports betting on the alotvip platform slowly starts to affect finances, relationships, and mental health. The sooner warning signs are recognised, the easier it is to get back on track.
If you recognise any of the following patterns in yourself or someone close to you, we strongly encourage you to reach out to alotvip's responsible gaming team or a professional counselling service in the Philippines.
If you or a loved one is experiencing gambling-related harm, contact the National Council on Problem Gambling Philippines or PAGCOR's responsible gaming hotline for confidential support.
Quick Self-Assessment
Honest answers to these questions can help you gauge whether your gambling habits are in a healthy place. If you answer "yes" to two or more of these questions, we encourage you to activate one of alotvip's responsible gaming tools or contact our support team.
This self-assessment is not a clinical diagnostic tool. If you are concerned about your gambling habits, please contact alotvip's responsible gaming support team via live chat or email at [email protected] — our team is available 24/7 on Philippine Standard Time.
How alotvip Self-Exclusion Works
Self-exclusion is one of the most powerful responsible gaming tools alotvip offers. Here's exactly what happens when you activate it — and what protections it provides.
Immediate Account Suspension
Once you confirm self-exclusion, your alotvip account is suspended immediately. You cannot log in, access games, place sports bets, or make deposits for the duration of the exclusion period.
Marketing Suppression
All promotional emails, bonus notifications, and marketing SMS messages to your registered contact details are automatically suppressed. alotvip will not attempt to re-engage you during your exclusion period.
Pending Balance Protection
Any remaining balance in your alotvip account at the time of self-exclusion is preserved. You may request a withdrawal of your balance by contacting our support team — we process these requests promptly.
Minimum 6-Month Period
Short-term self-exclusion runs for a minimum of 6 months. Permanent self-exclusion is also available and cannot be reversed. During the exclusion period, requests to reactivate the account will not be processed.
Reactivation Process
After the minimum exclusion period has elapsed, you may contact alotvip support to request reactivation. There is a mandatory 7-day cooling period and a responsible gaming check before any account is reinstated.
PAGCOR-Aligned Process
alotvip's self-exclusion program is designed in alignment with PAGCOR's responsible gaming framework. Where required, alotvip cooperates with Philippine regulatory authorities to enforce exclusion orders across licensed platforms.
PAGCOR, the Philippine Amusement and Gaming Corporation, is the government agency responsible for regulating and licensing gaming operations in the Philippines. PAGCOR maintains a responsible gaming program that includes player education, counselling referrals, and multi-operator exclusion coordination. Filipino players who need additional support beyond what alotvip provides are encouraged to contact PAGCOR directly through their official government channels. Remember: responsible gaming is a shared responsibility between the operator, the regulator, and the player.
Ready to Play Responsibly?
alotvip is the Philippines' trusted gaming platform where fun and safety go hand in hand. Log in to your account to activate your responsible gaming tools, or explore our full game library knowing that your protection is always our priority.
Must be 21 years or older. Play responsibly. Philippines only.